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This course aims to provide participants with introductory knowledge and basic skills to deal with claims, changes, and disputes between the principals and contractors. Participants in this interactive course will learn how to analyze contractual issues, identify techniques that help handle difficult situations and recognize the best practices in resolving disputes amicably.
This course relies on using individual and group exercises aimed at helping participants learn all key contract management activities. The course also features several case studies, presentations, and role-plays by participants, followed by discussions. In addition, this course incorporates pre-and post-testing.
By the end of the course, participants will be able to:
All those involved in administering contracts and handling claims and change orders as well as those involved in any conflict or dispute during the contracting process
ABF Academy has been reviewed and approved by the PMI® Authorized Training Partner Program. This course is worth 30 Professional Development Units (PDUs).
Overview of Contracts, Changes, and Claims
Change Management
Types of Claims
Resolving Claims and Disputes
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